Online insomnia treatment in Ontario.
Having trouble sleeping? A clinician reviews your sleep and health history, then discusses routines, referrals and medication if appropriate.
Free · about 10 minutes

- Online questions
- Free
- Video visit
- If needed
- Where
- Ontario, online
Does any of this feel familiar?
Insomnia means difficulty falling asleep, staying asleep or waking too early. It can leave you tired all day, even with time and space to sleep.
You’re tired but can’t fall asleep.
You get into bed ready to rest, then spend a long time waiting for sleep.
You wake during the night.
You check the clock and worry about how much sleep you’ll get before morning.
You worry about bedtime.
Even after changing your routine, you’re unsure whether you’ll be able to sleep.
Poor sleep affects your day.
Work, conversations and everyday tasks take more effort after a difficult night.
These experiences can have different explanations. You can ask for help even if only some feel familiar.
How to get started

Answer a few questions
Your sleep, your days and what you've already tried.

Get a clinician review
A licensed clinician reviews your answers and recommends next steps.

Discuss your treatment options
They may ask more questions or arrange a video visit, at no extra charge.

Continue your care
Get treatment reviews and support between visits.
Support between visits
How ongoing care works
Answer a few questions
Share how you’re feeling and any changes since your last answers.

Keep your physician informed
Your answers help them follow your treatment. You can send messages between visits.

Review what comes next
Your physician decides whether to continue treatment, make a change or arrange a visit.
Medication information
View medication information
For adults in Ontario who receive care or are looking for a prescription. We check your answers and save your confirmation for this browser session.
Medication delivery, your choice
Choose delivery through a partner pharmacy, or keep the pharmacy you know.
Your prescription
If prescribed, we send it to your chosen pharmacy.
Pharmacist review
A licensed Ontario pharmacist reviews and fills your prescription.
To your door
A partner pharmacy sends it in plain packaging.
Refill support
Share how much medication you have left so your care team can plan the next refill.
Common questions
Will you prescribe sleeping pills?
Your clinician usually starts with sleep routines and therapy. Habit-forming sleeping pills are not offered here.
What if I snore or wake up gasping?
Say so in your answers. It can point to sleep apnea, which needs its own assessment and a sleep study referral.
What if I need more support?
Your clinician can recommend further care. Any additional review is included in the same review, at no extra charge.
What if I think ADHD is part of it?
Say so in your answers. Your clinician can help you decide whether the ADHD assessment is a useful next step.
How does delivery work?
Pick up at the partner pharmacy, or have a courier bring it. A courier needs someone 18 or older to sign at the door. There is no advance waiver.
Who delivers?
Where the pharmacy has its own driver, it delivers in that area. Canada Post is not used for controlled medications.
Can I pick the day?
You choose the delivery day. We remind you the evening before.
How fast do you reply?
Within the window shown on your request: up to 2 business days for a clinical review, 1 business day for a question, 3 business days for delivery or funding. Not around the clock.
Is it covered by OHIP?
Avora fees are paid privately, not covered by OHIP. Your workplace or private plan may reimburse part of it.
Explore other care options.
- AnxietyWorry that’s hard to switch off
- DepressionLow mood or loss of interest
- OCDThoughts and rituals take up your day
- Situational anxietyCertain situations bring on physical nerves
- Sex and intimacyDesire, pleasure or closeness feels different
- Quitting smokingReady to stop, with support
- Constant sleepinessSleepy despite a full night
Ready to get started?
Care is subject to clinical evaluation and availability.